Ukuthumela nokudiliva

Sithumela emazweni amaningi emhlabeni wonke, kuwo wonke amaphakheji asekhaya nakwamanye amazwe. Ngenkathi silwela ukuletha izimpahla ngesikhathi esibekiwe, asikwazi ukuqinisekisa noma ukwamukela isikweletu ngokulethwa okwenziwe ngaphandle kwalesi sikhathi. Njengoba sithembele ezinkampanini zezinkampani zangaphandle ukuthi zenze lula ukulethwa kwamakhasimende ethu, asikwazi ukwamukela isikweletu sezindleko zepokhethi noma ezinye izindleko ezitholwe ngenxa yokulethwa okuhlulekile noma okubambezelekile.

Yonke imiyalo izothatha cishe Izinsuku zebhizinisi ze-3-5 ukucubungula. Ukulethwa ngaphakathi kwe-United States kuthatha cishe 12-25 izinsuku zebhizinisi ngemuva kokucubungulwa, ngenkathi ukulethwa kwamazwe omhlaba kuthatha cishe Izinsuku zebhizinisi ze-14-30 ukwenza futhi. Sicela wazi ukuthi isikhathi sokulethwa sizohluka phakathi namaholide noma ukwethulwa okulinganiselwe kwe-edishini.

Asinaso isibopho sokudiliva okuthintwa amasiko, izehlakalo zemvelo, ukudluliselwa kusuka ku-USPS kuya kumphathi wendawo ezweni lakho noma iziteleka zomoya nezomhlaba zokuhamba noma ukubambezeleka, noma yimali ekhokhwayo eyengeziwe, amasiko noma izinkokhelo zokubuyiselwa emuva ezenziwe.

OKUBALULEKILE: Asinasibopho uma iphakheji ingathengiseki ngenxa yemininingwane engekho, engaphelele noma engalungile yendawo okuyiwa kuyo. Sicela ufake imininingwane efanele yokuthumela lapho uhlola. Uma ubona ukuthi wenze iphutha emininingwaneni yakho yokuthumela, ngomusa usithumelele i-imeyili ku- [i-imeyili ivikelwe] ngokushesha ngangokunokwenzeka.

INQUBOMGOMO YOKUBUKELA

Ukufaka esikhundleni

Ezimweni lapho umkhiqizo otholwayo uza nezinkinga zokukhiqiza, abathengi banelungelo lokucela ukufaka umkhiqizo esikhundleni wezinsukwini eziyi-7 zokuthola leyo nto. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to info@wowelo.com. If the case is deemed valid, Wowelo will cover related cost to deliver a replacement.

Uma abathengi bacela ukubuyiselwa komkhiqizo ngezizathu ezingezona ezokukhiqiza, asinabo ababhekene nezindleko zokuthumela.

Ngemuva kwezinsuku eziyi-7 bethola into, abathengi abasakwazi ukucela ukushintshwa kwento nganoma yisiphi isizathu.

Izinguquko kuma-oda

Abathengi bavunyelwe ukwenza ushintsho kuma-oda afakiwe, wkuthin amahora angama-24 ukuthenga kwabo kanye ngaphambi imiyalo igcwalisekile. Izindleko ezengeziwe zizotholwa abathengi nganoma iziphi izinguquko ezenziwe kuma-oda ngemuva kwamahora angu-24 ukuthenga kwabo.

Abathengi abavunyelwe ukukhansela ukuthenga kwabo ngemuva kokubekwa kwama-oda.